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Services

Innovative and exclusive solutions

Gicar, that always keeps up with technological innovation, evaluates the application of the novelties to its solutions, which are usually personalized to customer needs or made exclusively.

Customization available

Gicar usually designs and manufactures customized products according to customer needs. The personalization is about both to the functional aspect and to the aesthetic aspect. The design of the electronic control, consisting of hardware and software, is based on the functional needs expressed by the customer for his machines.

EMC pre-compliance laboratory

Gicar performs all EMC pre-conformity tests in its laboratory, making its laboratory available to customers for testing their machines. The laboratory is recognized by the Ministry of Education, University and Research. Thanks to these tests, the customers machines can easily pass the tests in the homologation laboratories.

Qualified support for homologations

In addition to the laboratory service, Gicar supports customers in the delicate phase of realization of all the technical documentation relating to the product supplied, useful for obtaining the homologation of the machine.

Dedicated Customer Service

In order to provide the customer with appropriate “real-time” answers, Gicar has established and strengthened an internal customer service that employs dedicated professionals over the years.
Every customer can count on a fixed contact person, as well as on the support of other company functions.

Pre and post sales assistance

In the pre-sales phase, Gicar makes its experience available to the customer for defining the most appropriate application solutions and techniques. In post-sales, Gicar ensures the repair of products with a dedicated department and within a defined contractual framework; it also guarantees support, even on site, in all types of problems.

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